Terms of service

START PROMOS TERMS OF USE
Last updated: August 15, 2026

1. ACCEPTANCE OF THESE TERMS
These Terms of Use govern your access to and use of the Start Promos website, product catalog, quote-request tools, and related communications (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

2. QUOTE-ONLY WEBSITE
Start Promos is a display and request-for-quote website. Product listings, prices, images, specifications, decoration options, availability, and delivery information are provided for general reference and may change. Submitting a quote request does not create an order, reserve inventory, guarantee a price, or obligate either party to proceed.

3. QUOTES, ORDERS, AND PAYMENT
A quote becomes binding only when Start Promos confirms the project in writing and any required approvals, payment arrangements, and production details are completed. Any agreed pricing, payment terms, production timing, shipping method, taxes, and artwork requirements will be stated in the written quote, invoice, proof approval, purchase order, or other project documentation. In case of a conflict, the project-specific written documentation controls.

4. PRODUCT INFORMATION AND AVAILABILITY
We aim to keep product information accurate, but colors, dimensions, materials, imprint areas, packaging, minimum quantities, and availability may vary by supplier or production run. Screen colors are not exact representations of physical items. We may correct errors, update information, or decline a request when a product is unavailable, incorrect, or unsuitable for the requested use.

5. ARTWORK, LOGOS, AND CUSTOMER CONTENT
You are responsible for ensuring that you have all rights, permissions, licenses, and approvals needed to provide any logo, design, text, trademark, photograph, or other material submitted to Start Promos. You grant Start Promos a limited right to use that material solely to prepare quotes, mockups, proofs, and your requested project. Do not submit unlawful, infringing, defamatory, or confidential material unless you are authorized to do so.

6. PROOFS AND PRODUCTION APPROVAL
Digital proofs and mockups are for review. You are responsible for carefully checking spelling, artwork, colors, placement, quantities, and specifications before approving a proof. Production will begin only after the approval steps stated for your project are complete. Start Promos is not responsible for errors that were present in an approved proof or in customer-supplied files.

7. PRODUCTION AND DELIVERY ESTIMATES
Production and delivery dates are estimates unless expressly guaranteed in writing. Estimates may be affected by artwork revisions, approvals, supplier availability, carrier delays, customs, weather, or events outside our reasonable control. We will communicate material changes when reasonably possible, but we are not liable for delays caused by circumstances beyond our control.

8. CHANGES, CANCELLATIONS, AND SAMPLES
Changes or cancellations must be requested promptly in writing. Once materials are ordered, artwork is approved, or production has started, cancellation or change fees may apply. Physical samples, custom samples, and decorated samples may involve charges, shipping costs, or limited return eligibility, as stated in the applicable quote.

9. ACCEPTABLE USE
You may use the Services only for lawful business and personal purposes. You may not interfere with the website, attempt unauthorized access, use automated tools to overload or scrape the Services, misrepresent your identity, or use the Services to violate another party’s rights.

10. INTELLECTUAL PROPERTY
The Start Promos name, website design, original content, and related materials are owned by or licensed to Start Promos and are protected by applicable intellectual-property laws. Except for the limited use needed to access the Services, no rights are granted without our written permission. Customer-provided artwork remains subject to the rights described in Section 5.

11. THIRD-PARTY SERVICES
The Services may link to third-party websites, suppliers, carriers, or tools. Those services are controlled by their own terms and privacy practices. Start Promos is not responsible for third-party content, availability, or actions.

12. DISCLAIMERS AND LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Services are provided “as is” and “as available.” Start Promos does not guarantee uninterrupted access, error-free information, or that every product will be available or suitable for a particular purpose. To the fullest extent permitted by law, Start Promos will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Services. Nothing in these Terms limits liability that cannot legally be limited.

13. INDEMNIFICATION
You agree to defend, indemnify, and hold Start Promos harmless from claims, losses, liabilities, and reasonable costs arising from your submitted artwork or content, your misuse of the Services, or your violation of these Terms or another party’s rights.

14. PRIVACY
Our handling of personal information is described in the Start Promos Privacy Policy. By using the Services or submitting a quote request, you acknowledge that information may be used to respond to your inquiry, prepare your project, and provide related customer support.

15. CHANGES TO THESE TERMS
We may update these Terms from time to time. The “Last updated” date shows when the current version became effective. Continuing to use the Services after an update means you accept the updated Terms.

16. CONTACT
For questions about these Terms or a quote request, please contact Start Promos through the Contact Us page on this website.